[Nicole Smith] Harvard University Health Services

It is our belief and commitment that our daily interactions

at work should be described as kind, respectful, and honest,

and should promote confidence in one another. 

{Nicole Smith]

Harvard University Health Services

is a multi-specialty medical practice  



Guiding principles that drive each

and every interaction with our patients.

OUR COMMITMENT TO PATIENTS

We, as your health care team, commit to being your partner in care.

  • If you are healthy now, we will help you enhance your whole health

  • If you are injured or ill, we will help you restore your well-being

  • If your illness is not curable, we will help plan your care,

  • provide you with the best available options, and support

  • you throughout your treatment 

 


Harvard University Health Services is a multi-specialty

medical practice exclusively for members of the Harvard community

—students, faculty, staff, eligible post-docs, retirees, and their dependents. 


Harvard Square Clinic

Richard A. and Susan F. Smith Campus Center

75 Mt. Auburn Street

Cambridge, MA 02138

 


Disclaimer: The information provided on our website is not intended to diagnose or

treat any health problem or disease. It is meant to support, not replace, the relationship

that exists between an individual and their clinician. 



HOW WE PROVIDE CARE

  • Patients and community members will receive accurate

  • and up-to-date information regarding their health choices on an ongoing basis

  • There will be clear and timely communications between patients

  • and Harvard University Health Services, as well as

  • between the University community and

  • Harvard University Health Services regarding health information,

  • insurance information, and accessing care

  • Harvard University Health Services will employ effective techniques

  • to advance health and wellness education,

  • which allows patients to advance their own wellness

  • All team members caring for a patient will have access

  • to necessary information about the patient to support appropriate care

We will:

  • Make it easy for you to promptly get the high-quality care you need

  • Apply the best current knowledge to your care

  • Share information with you and provide education so that you

  • understand and can participate effectively in your care

  • Deliver your care efficiently in a safe, respectful, environment

  • Behave ethically and sensitively in all our interactions with you

  • Help you navigate the health care system, both inside and

  • outside of Harvard University Health Services

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